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Shopping & Orders

How do I place an order?

Shopping with RaymanBD is simple. Browse our collection, select your preferred size, click Buy Now or Add to Cart, enter your delivery details, and confirm your order. Our team may contact you to verify your order before dispatch.

Can I modify or cancel my order?

Yes. If your order has not been shipped, you can request changes or cancellation by contacting our customer support as soon as possible.

Will I receive an order confirmation?

Absolutely. After placing your order, you'll receive an order confirmation via your provided contact information. Our team may also call you to verify the order before shipping.

What if I entered incorrect information?

If you've entered the wrong phone number, address, or size, contact us immediately. We'll update your order before it is dispatched whenever possible.

Payment & Delivery

What payment methods do you accept?

We offer multiple secure payment options, including Cash on Delivery (COD), bKash, Nagad, and Bank Transfer, making shopping convenient for customers across Bangladesh.

 

Is Cash on Delivery available everywhere?

Cash on Delivery is available in most serviceable locations throughout Bangladesh. Availability may vary in some remote areas depending on courier coverage.

How long does delivery take?

Orders are usually delivered within 1–2 business days inside Dhaka and 2–3 business days outside Dhaka. Delivery times may vary during holidays or due to courier delays.

How much is the delivery charge?

Delivery charges depend on your location and will be displayed during checkout before you complete your purchase.

Can I track my order?

Yes. Once your order has been shipped, our support team can provide courier details to help you track your parcel.

Products & Sizing

How do I choose the right shoe size?

Each product includes available size options. If you're unsure which size to choose, contact our customer support before placing your order, and we'll gladly help you find the best fit.

Are RaymanBD shoes comfortable for daily wear?

Yes. Our footwear is selected with comfort, durability, and modern style in mind, making it suitable for work, university, travel, and everyday use.

 

Are your products quality checked?

Absolutely. Every product undergoes a quality inspection before being packed and shipped to ensure it meets our standards.

Will a sold-out size be available again?

Popular sizes are restocked whenever possible. Follow our Facebook page or contact us to stay informed about upcoming restocks.

Exchange & Returns

Can I exchange my shoes if the size doesn't fit?

Yes. We offer size exchanges, subject to stock availability. The product must be unused, in its original condition, and returned with all original packaging.

 

Do you accept returns?

Returns are accepted only if you receive a damaged, defective, or incorrect product. Please contact us within the specified timeframe for assistance.

What should I do if I receive the wrong product?

If you receive an incorrect item, notify us within 24 hours of delivery and share clear photos. We'll arrange a replacement as quickly as possible.

Who pays the exchange delivery charge?

Exchange delivery charges may apply depending on the reason for the exchange. Our support team will explain the process before proceeding.

How long does an exchange take?

Once we receive and inspect the returned item, exchanges are usually processed within a few business days, depending on product availability.